I have New mobile phone and contract but I m not happy with the pictures taken on the samsung 23plus

[Msndy]

Is there a time scale that if your not happy with the phone to can exchange for another. Under same contract pay the difference if any per month.

[Daniel0210]

@Msndy 

Not the way you describe. As long as you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky who will lead you through the returns process. Dial 150 for free from a Sky mobile or from a Sky landline. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund
Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.