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Discussion topic: I had upgrade I've received my new mobile and sent old one back

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Linda451
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This message was authored by Linda451 This message was authored by: Linda451

I had upgrade I've received my new mobile and sent old one back

‎16 Sep 2024 10:58 AM

Not had a reply from sky mobile to see if my old mobile has been received. My new device is here
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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I had upgrade I've received my new mobile and sent old one back

‎16 Sep 2024 11:05 AM

Posted by a Superuser, not a Sky employee. Find out more

@Linda451 

Returned devices are apparently taking a while to be processed, examined for damage and the valuation determined. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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