I don't know how to activate my Sim on my free government tablet

[RYANBAINES80]

I signed up for the free government sky device tablet and I don't know how to use it with the phone number I came with I thought it was free I live in America I thought it was a government phone I don't have any money to activate this in

[Daniel0210]

@RYANBAINES80 

I don't think you're on the correct forum. This is for Sky mobile phone service in the UK and Republic of Ireland. Sky here don't supply tablets or mobiles free of charge through the government or otherwise. 

[TimmyBGood · Accepted solution]

@RYANBAINES80

That would be the US federal 'Affordable Connectivity Program' (or possibly the 'Lifeline Assistance Program' on qualified tribal lands) and nothing to do with Sky UK or Sky Group (a division of Comcast) whose forum this is.

If you have received a 'Sky M1' device then that's also nothing to do with Sky UK or Sky Group: it's a product from Cloud Mobile in the USA and the name is a coincidence.  Activation would be using the SIM provided by the ACP/LAP partner.

[TimmyBGood]

@RYANBAINES80 

This looks relevant:

https://governmentfreephone.com/sky-m1-cloud-mobile-activation/ 

[Rcroswell]

I'm having the same Issues, crazy it's crazy how they're saying this is not connected to the government free phone but this is the only site that pops up when you type it in and literally says sky devices.

[GD1]

@Rcroswell  As advised in previous replies this site is for Sky UK/Ireland and nothing to do with the phone device called Sky @TimmyBGood  has also posted a link that would be relevant.

It's pointless complaining about this on a forum that has no link to any US based schemes.

[TimmyBGood]

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@Rcroswell wrote:

they're saying this is not connected to the government free phone but this is the only site that pops up when you type it in and literally says sky devices.

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That would be because we've posted about the 'Sky M1' in this forum several times in this context: it's how internet search engines work.

The 'Sky M1' is not a 'Sky device' (as in anything to do with Sky Mobile, part of Sky Group in the UK) : it's the rather unfortunate model name chosen by Cloud Mobile in the USA for their 4G LTE hotspot which also has very basic 'phone' functionality. 

Cloud Mobile also have a 'Stratus', a 'Sunshine' and a 'Mist' so 'Sky' would be on-theme: as a word it's not trademarkable and so cannot be copywrited by Sky Mobile.

Sky Mobile does not operate in the USA, and the 'government free phone' is a US federal scheme.  It's entirely possible that the 'Cloud Mobile Sky M1' is being issued under that scheme, but Sky Mobile is not involved with this in any way.