@Roselidossantos
You aren’t contacting Sky by posting on here. We are mainly customers trying to help other customers so obviously can't see your bills.
The breakdown of your bill should tell you what extra charges are included… roaming, picture messages, non inclusive numbers called?
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
