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Discussion topic: I don’t have original box

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This message was authored by Lou109 This message was authored by: Lou109

I don’t have original box

I've swapped phone and need to send my old phone back but I can't find it's original box it came in. Any ideas for solutions? Thanks 


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: I don’t have original box

Posted by a Superuser, not a Sky employee. Find out more

@Lou109 

You don't need to use the original box that it came in as you can use the one you new phone came in as there should be a return label on the inside of it that you can use. If you don't have this either then call Sky on 150 as they will get a return label and packaging sent to you.

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: I don’t have original box

Posted by a Superuser, not a Sky employee. Find out more

@Lou109 

You don't need to use the original box that it came in as you can use the one you new phone came in as there should be a return label on the inside of it that you can use. If you don't have this either then call Sky on 150 as they will get a return label and packaging sent to you.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Lou109
Topic Author
This message was authored by Lou109 This message was authored by: Lou109

Re: I don’t have original box

That's great. Thank you 

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