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Discussion topic: I didn’t received my parcel.

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This message was authored by: Simonchaudhary

I didn’t received my parcel.

Hi sky

I suppose to get my parcel yesterday but I didn't receive it and it is now back to you.

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This message was authored by: Daniel0210

Re: I didn’t received my parcel.

Posted by a Superuser, not a Sky employee. Find out more

@Simonchaudhary 

You'll need to call Sky for the reason. Possibly a delivery issue or credit check problem maybe. 


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

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MERRY CHRISTMAS and a HAPPY NEW YEAR
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This message was authored by: Simonchaudhary

Re: I didn’t received my parcel.

It's a delivery issue 

This message was authored by: Daniel0210

Re: I didn’t received my parcel.

Posted by a Superuser, not a Sky employee. Find out more

@Simonchaudhary wrote:

It's a delivery issue 


@Simonchaudhary 
To call Sky dial 150 (free) from a Sky Talk landline or a Sky mobile or alternatively use the following link
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number.

The posting of full phone numbers isn’t permitted on the forum.

Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
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