0

Discussion topic: I cant seem to link my mobile account

Reply
This message was authored by Damien6661 This message was authored by: Damien6661

I cant seem to link my mobile account

An error message keeps coming up every time I try to link my sky mobile account on the MySky app. So I can't access any of my mobile information or roll data etc

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: I cant seem to link my mobile account

Posted by a Superuser, not a Sky employee. Find out more

@Damien6661 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: I cant seem to link my mobile account

Posted by a Sky employee

Thanks for escalating this. We’ve sent an invite to chat.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion