0

Discussion topic: I cannot make a xall from my phone in tenerife

Reply
This message was authored by OSCAR+baker This message was authored by: OSCAR+baker

I cannot make a xall from my phone in tenerife

I am in tenerife and my phone can only make emergency calls. I cannot make any other calls or texts. I am using the hotels wifi. All i keep getting is Refreshing Sim Data. It is very important for me to ring home. Urgent reply needed. I have Roaming data on. Have tried rebooting the phone. Getting very annoyed.

Reply

All Replies

This message was authored by 63johnw This message was authored by: 63johnw

Re: I cannot make a xall from my phone in tenerife

Posted by a Superuser, not a Sky employee. Find out more

Hi @OSCAR+baker  try turning off automatic network selection in your phone settings, then do a manual search and try networks on the list. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: I cannot make a xall from my phone in tenerife

Posted by a Superuser, not a Sky employee. Find out more

@OSCAR+baker wrote:

Urgent reply needed.


JFYI you aren't directly messaging Sky here - just other customers.

I am just another Sky customer and my views are my own
This message was authored by 63johnw This message was authored by: 63johnw

Re: I cannot make a xall from my phone in tenerife

Posted by a Superuser, not a Sky employee. Find out more

Also look here @OSCAR+baker 

 

https://www.sky.com/help/articles/sky-mobile-roaming-problems

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
This message was authored by Godden59 This message was authored by: Godden59

Re: I cannot make a xall from my phone in tenerife

I need to get extra data on my phone.

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: I cannot make a xall from my phone in tenerife

Posted by a Superuser, not a Sky employee. Find out more

@Godden59 wrote:

I need to get extra data on my phone.


Are you in Tenerife?

I am just another Sky customer and my views are my own
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion