21 Jan 2025 08:17 AM
I am in tenerife and my phone can only make emergency calls. I cannot make any other calls or texts. I am using the hotels wifi. All i keep getting is Refreshing Sim Data. It is very important for me to ring home. Urgent reply needed. I have Roaming data on. Have tried rebooting the phone. Getting very annoyed.
21 Jan 2025 08:41 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @OSCAR+baker try turning off automatic network selection in your phone settings, then do a manual search and try networks on the list.
21 Jan 2025 08:56 AM
Posted by a Superuser, not a Sky employee. Find out more
@OSCAR+baker wrote:Urgent reply needed.
JFYI you aren't directly messaging Sky here - just other customers.
21 Jan 2025 08:58 AM
Posted by a Superuser, not a Sky employee. Find out moreAlso look here @OSCAR+baker
https://www.sky.com/help/articles/sky-mobile-roaming-problems
21 Jan 2025 10:42 AM
I need to get extra data on my phone.
21 Jan 2025 10:43 AM
Posted by a Superuser, not a Sky employee. Find out more
@Godden59 wrote:I need to get extra data on my phone.
Are you in Tenerife?
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