I cannot get wifi calling to work. I have a Samsung Galaxy S10+ and have turned on wifi calling.

[Charles44]

I cannot get my wifi calling service to work.  I hve a Samsung Galaxy S10+ and have turned on wifi calling in my settings.  I use Sky Broadband Fibre.  My mobile signal is very weak or non-existant t home so I need wififi calling to work for me.  I have been told that O2 (sky mobile provider) needs wifi calling set up from their end.  Is Sky Mobile the same?

[PandJ2020]

Was the phone purchased from Sky?

[Charles44]

No I have a SIM only contract

[63johnw]

Hi @Charles44  then that is your problem, sky don't guarantee WiFi calling will work on phones not purchased direct from them.