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Discussion topic: I can't sign my mobile agreement

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This message was authored by: lisamas

I can't sign my mobile agreement

everytime i click on sign here, the page goes to the mobile home page. Am I doing anythign wrong?

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This message was authored by: caesarome

Re: I can't sign my mobile agreement

Posted by a Superuser, not a Sky employee. Find out more

@lisamas 

By here do you mean this website or when you sign into your mobile account ?

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This message was authored by: lisamas

Re: I can't sign my mobile agreement

I think its my sky account. I have two agreements to sign .. where is says 'sigh here' when i click it i am redirected to the mobile home page. 

This message was authored by: caesarome

Re: I can't sign my mobile agreement

Posted by a Superuser, not a Sky employee. Find out more

@lisamas 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies are not instant.

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: Mr+Flibbles+86

Re: I can't sign my mobile agreement

Thanks for escalating this. We’ve sent an invite to @lisamas to chat.

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This message was authored by: lisamas

Re: I can't sign my mobile agreement

Thank you. All sorted now. 

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