I can’t get in to my email account

[Lisa871]

Please help me my phone has updated now I can't get into my email accounts I can't remember the passwords for either of them and the mobile number they have on the system is old 

[Lisa871]

Please can you help me reset my email accounts passsword over the phone 

[caesarome]

@Lisa871 

We can try and help but please note that this is a customer helps customer forum so this isn't where you can contact Sky.

Who is your email accounts with, Sky or someone else ?

How do you access the, do you use an app or login to a website ?

[Lisa871]

I can't get into my emails please help 

[caesarome]

@Lisa871 

As you asked this two days ago and din't reply to my question I have moved your post to that topic where the questions I asked still apply so can you answer them and we will try and help.