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Discussion topic: I buy the phone but i didn't get my bill

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This message was authored by Vipul11 This message was authored by: Vipul11

I buy the phone but i didn't get my bill

I buy the phone but I didn't get phone bill in the box. Now my phone lost so I need phone bill with mentioned imi number 

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This message was authored by caesarome This message was authored by: caesarome

Re: I buy the phone but i didn't get my bill

Posted by a Superuser, not a Sky employee. Find out more

@Vipul11 

Your phone bill doesn't come in the box as it is visible via the MySky app or online here:

 

https://www.sky.com/manage/bill/

 

Your IMEI number might be in your credit agreement which should be in your message centre under contracts:

 

https://www.sky.com/mymessages

 

 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I buy the phone but i didn't get my bill

Posted by a Superuser, not a Sky employee. Find out more

@Vipul11 

Is this to do with an insurance claim over the loss?

The proof of usage is your email with the IMEl number on it which you got when you first took the device. That is what insurance companies need. So you need to ask for that, not proof of usage as in the bills etc.

https://www.sky.com/help/articles/sky-mobile-proof-of-purchase-insurance-claim-requests 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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