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Discussion topic: I am unable to call my mums BT landline from my sky mobile, can anyone help?

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This message was authored by: e4+8aa

I am unable to call my mums BT landline from my sky mobile, can anyone help?

I am unable to call my mums BT landline from my sky mobile, can anyone help?

I have checked the landline - all fine.

Not changed my mobile.

Can call from other mobiles and landline.  It is just my mobile that is not connecting.

It rings for 5 seconds then cuts off.

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This message was authored by: caesarome

Re: I am unable to call my mums BT landline from my sky mobile, can anyone help?

Posted by a Superuser, not a Sky employee. Find out more

@e4+8aa 

This will need reporting to Sky so they can pass the details onto one of their teams to investigate for you. 150 is the free number to call Sky on and when you do say nothing when asked anything by the bot.

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This message was authored by: PandJ2020

Re: I am unable to call my mums BT landline from my sky mobile, can anyone help?

Posted by a Superuser, not a Sky employee. Find out more

Are you using WiFi calling?

I am just another Sky customer and my views are my own even if you don't like the answers
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