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Discussion topic: I am unable to activate my SIM card being unable to link my sky account to sky id

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This message was authored by Liam112 This message was authored by: Liam112

I am unable to activate my SIM card being unable to link my sky account to sky id

I carnt activate my SIM card as it does not let me link my sky account to sky id

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This message was authored by caesarome This message was authored by: caesarome

Re: I am unable to activate my SIM card being unable to link my sky account to sky id

Posted by a Superuser, not a Sky employee. Find out more

If you want we can alert Sky's message team to your post here as they might be able to help with the linking issue. It will not be until tomorrow that they would get in touch via here so let us know if you would like this ?

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Liam112
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This message was authored by Liam112 This message was authored by: Liam112

Re: I am unable to activate my SIM card being unable to link my sky account to sky id

Yes please

This message was authored by caesarome This message was authored by: caesarome

Re: I am unable to activate my SIM card being unable to link my sky account to sky id

Posted by a Superuser, not a Sky employee. Find out more

@Liam112 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear tomorrow you will have 48 hours to respond or it will be automatically closed.
This isn't a live chat so replies are not instant.

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This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: I am unable to activate my SIM card being unable to link my sky account to sky id

Posted by a Sky employee

Thanks for escalating this. We’ve sent @Liam112  an invite to chat.

This message was authored by Addie15 This message was authored by: Addie15

Re: I am unable to activate my SIM card being unable to link my sky account to sky id

Posted by a Sky employee

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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