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Discussion topic: I am trying to link my sky mobile account but it won't let me and i'm trying to agree to the contrac

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This message was authored by Matt234 This message was authored by: Matt234

I am trying to link my sky mobile account but it won't let me and i'm trying to agree to the contrac

I am trying to link my sky mobile account. It won't let me and when it asks for my details of my bank. It won't accept it and I can't accept the Terms & Conditions for a new contract.

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This message was authored by caesarome This message was authored by: caesarome

Re: I am trying to link my sky mobile account but it won't let me and i'm trying to agree to the con

Posted by a Superuser, not a Sky employee. Find out more

@Matt234 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours.
This isn't a live chat so replies are not instant.

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This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: I am trying to link my sky mobile account but it won't let me and i'm trying to agree to the ...

Posted by a Sky employee

Thanks for escalating this. We’ve sent @Matt234 an invite to chat.

Thanks

Lisa - Sky Tech Team Expert
This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: I am trying to link my sky mobile account but it won't let me and i'm trying to agree to the ...

Posted by a Sky employee

We are still looking to help you @Matt234 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Thanks

Lisa - Sky Tech Team Expert
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