Discussion topic: I am in France and tried to use my mobile data today, it’s not letting me and says I need to pay

This message was authored by: NATASHA+123 · ‎03 Sep 2024

I'm in France and tried to use my mobile data today, it's not letting me and says I need to make a payment towards my roaming passport plus, I don't know how to do this and I need to use my mobile data

This message was authored by: PandJ2020 · ‎03 Sep 2024

You will need to set (or remove) the spendcap. (I presume it's set as £0)

You can change this in your account.

The passport is £2 per 24 hours.

I am just another Sky customer and my views are my own

This message was authored by: caesarome · ‎03 Sep 2024

Although you don't have to have yoi got a spend cap set that is high enough to cover your stay on the country ?

Is your phone set to abroad:

Apple:
Settings > Mobile Service > SIM Applications > Make sure this is set to Abroad

Android:
Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Abroad..

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Discussion topic: I am in France and tried to use my mobile data today, it’s not letting me and says I need to pay

I am in France and tried to use my mobile data today, it’s not letting me and says I need to pay

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Re: I am in France and tried to use my mobile data today, it’s not letting me and says I need to pay

Re: I am in France and tried to use my mobile data today, it’s not letting me and says I need to pay

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