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Discussion topic: I am getting a new 5G phone do I need to change anything with Sky

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This message was authored by Dave.J This message was authored by: Dave.J

I am getting a new 5G phone do I need to change anything with Sky

Currently have sim contract with Sky for my older iPhone 11 but getting iPhone 13 - do I need to change anything with Sky on my sim contract?   


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: I am getting a new 5G phone do I need to change anything with Sky

Posted by a Superuser, not a Sky employee. Find out more

You don't need to change anything other than moving the sim you already have got into your new phone.

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: I am getting a new 5G phone do I need to change anything with Sky

Posted by a Superuser, not a Sky employee. Find out more

You don't need to change anything other than moving the sim you already have got into your new phone.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by 63johnw This message was authored by: 63johnw

Re: I am getting a new 5G phone do I need to change anything with Sky

Posted by a Superuser, not a Sky employee. Find out more

Hi @Dave.J  you will also need to activate the 5G add on in your account. 

https://www.sky.com/help/articles/sky-mobile-5g

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