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Discussion topic: I am abroad and I have a mobile service error. This is not allowing the phone to connect to any netw

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This message was authored by AndyE69 This message was authored by: AndyE69

I am abroad and I have a mobile service error. This is not allowing the phone to connect to any netw

My mobile has an error in the mobile service and therefore will not connect to any network. 
phone has been switched off several times and still has an error. 
the phone is an IPhone 11

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This message was authored by caesarome This message was authored by: caesarome

Re: I am abroad and I have a mobile service error. This is not allowing the phone to connect to any

Posted by a Superuser, not a Sky employee. Find out more

What is this error as you haven't said ?

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AndyE69
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This message was authored by AndyE69 This message was authored by: AndyE69

Re: I am abroad and I have a mobile service error. This is not allowing the phone to connect to any

in the settings screen, the line that says mobile service instead of saying off it says error, when you then select this it goes to a white screen that says an update is required to use mobile data on this iPhone. 
there are no updates available 

This message was authored by caesarome This message was authored by: caesarome

Re: I am abroad and I have a mobile service error. This is not allowing the phone to connect to any

Posted by a Superuser, not a Sky employee. Find out more

@AndyE69 wrote:

you then select this it goes to a white screen that says an update is required to use mobile data on this iPhone. 
there are no updates available 


That seems to be your issue so there are a few things here to try:

 

https://discussions.apple.com/thread/8562793

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