23 Nov 2023 11:12 AM
My mobile has an error in the mobile service and therefore will not connect to any network.
phone has been switched off several times and still has an error.
the phone is an IPhone 11
23 Nov 2023 11:51 AM
Posted by a Superuser, not a Sky employee. Find out moreWhat is this error as you haven't said ?
23 Nov 2023 12:20 PM
in the settings screen, the line that says mobile service instead of saying off it says error, when you then select this it goes to a white screen that says an update is required to use mobile data on this iPhone.
there are no updates available
23 Nov 2023 12:25 PM
Posted by a Superuser, not a Sky employee. Find out more
@AndyE69 wrote:
you then select this it goes to a white screen that says an update is required to use mobile data on this iPhone.
there are no updates available
That seems to be your issue so there are a few things here to try:
https://discussions.apple.com/thread/8562793
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