I. Been trying to order a mobile phone from. You the. App playing up

[JOSH24680]

I'm been trying to order a mobile phone from you but the app is playing up

[GD1]

@JOSH24680  You are not talking to Sky via the forum, we are all customers here.

If you are still having issues ordering then you will need to call.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

[caesarome · Accepted solution]

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@JOSH24680 wrote:

but the app is playing up

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Have you tried using the website instead ?