Discussion topic: How to speak to someone on live chat as im deaf.
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Message posted on 31 May 2025 03:19 PM
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How to speak to someone on live chat as im deaf.
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Message posted on 31 May 2025 03:22 PM
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Re: How to speak to someone on live chat as im deaf.
@Sharon17hudson1 Have you registered with the accessibility team as they have a number of contact options. https://www.skyaccessibility.sky/
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 31 May 2025 03:23 PM
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Re: How to speak to someone on live chat as im deaf.
Have you missed a payment?
If not, if you have health issues that affect your ability to communicate, it may be worth registering with the Sky Accessibility Team who may be able to help now or in the future. Once registered there are also different methods of communication with this team other than phoning so have a look here… ~
https://www.skyaccessibility.sky/
https://www.sky.com/help/articles/accessibility-information-sky-mobile-broadband-and-talk-customers
https://www.sky.com/help/articles/third-party-assistance
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 17 Jun 2025 12:04 PM
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Re: How to speak to someone on live chat as im deaf.
No I payment has been missed . It doesn't give me any access to any part of my mobile account when I log in to sky. I cant see bills . Payments or even when my contract ends it just says page restricted on everyday page I click on.
I tried the accessibility page but that wasn't any good please can someone help me
Message posted on 17 Jun 2025 12:05 PM
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Re: How to speak to someone on live chat as im deaf.
*no u haven't missed any payments .
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