Discussion topic: How to get a replacement sim sent out when you can only use WhatsApp or email. ?
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Message posted on 12 Oct 2024 02:04 PM
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How to get a replacement sim sent out when you can only use WhatsApp or email. ?
Hi, I came home from Morocco and realised I'd lost my Sky sim for my phone. I used a friends phone to order a new sim to be sent out before they left after returning me home from the airport. In the meantime I can only WhatsApp and email - which is a huge disability but not my only one, if you get my point. After a couple of weeks I realised for some reason my replacement had obviously " gone a drift " as much of my post does - for other reasons ??? , but not helped by the fact that for other reasons unknown to myself the post person where I live still continues to put my post and my 4 neighbour's post in a small outhouse next to the main house near the entrance to a farm that I live on. This is despite the fact that all 5 of us have new doors with brand new letterbox's in our doors now, myself being the first one, over a year ago now.
I have tried, in vain, multiple time to explain to the chat bot that I simply need " a replacement Sim ", " replace Sim", " replace nano sim" " replace Sim please " etc etc to no avail and every way I possibly can on WhatsApp, email, the internet in any form and I'm still here over 6 weeks later with no luck so I'm going to cancel the sim and purchase a new one but Dear God it should be an easy thing to do !!!!!!!!!!
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Message posted on 12 Oct 2024 04:37 PM
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Re: How to get a replacement sim sent out when you can only use WhatsApp or email. ?
See if you can order the replacement from this link:
https://www.sky.com/productsettings/mobile/sim/x/replacement-sim
If you can't the when you call say nothing when asked anything by the bot.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 12 Oct 2024 07:54 PM
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Re: How to get a replacement sim sent out when you can only use WhatsApp or email. ?
Thanks but I've tried that and it doesn't work.
Message posted on 12 Oct 2024 07:59 PM
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Re: How to get a replacement sim sent out when you can only use WhatsApp or email. ?
Then you will have to try calling again and I said above try saying nothing when asked anything by the bot.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 31 Oct 2024 02:52 PM
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Re: How to get a replacement sim sent out when you can only use WhatsApp or email. ?
How to order a replacement SIM
Message posted on 31 Oct 2024 03:03 PM
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Re: How to get a replacement sim sent out when you can only use WhatsApp or email. ?
You would need to contact Sky. See this link
https://www.sky.com/help/articles/replacement-sim
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
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MERRY CHRISTMAS and a HAPPY NEW YEAR
Message posted on 31 Oct 2024 04:14 PM
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Re: How to get a replacement sim sent out when you can only use WhatsApp or email. ?
Try this link:
https://www.sky.com/productsettings/mobile/sim/x/replacement-sim
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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