Hi, how do I make a complaint about how poor the 5G/4G/3G/Wifi signal strength is when using my mobile phone? Whether I am at home or out and about? On my commute to work via train, the signal is so poor for the entire journey that I give up using it. The phone can indicate 5G signal strenth and full mobile signal, yet all I find is the spinning wheel on all media and internet pages failing to load.
Even at home over wifi I am not finding that media constantly freezes and I get the spining wheel.
I am absolutely eating through data even when working from home, which is even more concerning because it means that even when conncected to wifi the data is being used.
I am also finding that work calls (zoom etc) are becoming more of a problem, constantly freezing and cutting out when using my laptop over wifi when I never used to have that problem.
To be honest, I pay a fortune for Sky, with the TV, broadband and multiple mobile phone contracts and the level of service is shockingly bad. I can't even tell you how many times the Sky Q boxes have to be reset.
What tops it off is not even having an easy mechanism by which to complain!
