How to claim samsung chromebook offer

[Disablednobroad]

Hi its December 2024 I just  brought a s24 phone comes with free Chrome book any ideas how I claim.

[daveNOS · Accepted solution]

@Disablednobroad This is taken from the Sky mobile page for the S24,

1. Purchase a Samsung Galaxy S24 between 18th December 2024 and 16th January 2025 and claim a Samsung Chromebook Go (in Grey) worth £299.

2. To redeem this offer, visit samsungoffers.claims/newyearoffers to submit your claim within 30 days of purchase.

3. Maximum 1 claim per product purchased and 4 claims per household. See below for full terms and conditions.

[Asim+A]

Yes how do we claim? The site asks for order/invoice number but I can't find this anywhere. It's not in any of the emails I have received.

[GD1]

@Disablednobroad  As displayed on the Mobile order page when you ordered.

https://samsungoffers.claims/newyearoffers

[GD1]

@Asim+A  You didn't ask that in your original post, however you need to provide your credit agreement number without the letters

[Asim+A]

Thanks for your help, however, where can I find the agreement number, I've looked through all the documents in my account and there is literally no reference number to be found anywhere

[Daniel0210]

@Asim+A 

You need to use your credit agreement number without the letters as the invoice number. You might also be able to use your Sky account number.

Your credit agreement can be found in your message centre

https://messages.sky.com/message-centre

[Asim+A]

@Daniel0210  Thank you for your help.

[Moomz]

I am having the same issue

I have just tried to input my agreement number without the letters and its still showing red underneath asking for the invoice number? 

[hughlfc]

I just recieved my S24+ today but I've tried the link samsungclaims it says claim form is closed? Anyone able to share the link or do you have to wait until you make your first payment with the new device? 

[GD1]

@hughlfc  This is the current link https://samsungoffers.claims/newyearoffers

Have you tried a different browser?

[Red369]

I'm same here. Was told I'd get a link which I never got and now it's past 31 days they won't honour the claim. How are people supposed to know if Sky customer service lie through their teeth

I asked for manager and complaints dept and after being on hold for 20 minutes was told they don't have either. What liars 

[caesarome]

@Red369 

What did you order and when because if this offer whereby you had to claim (as with some you do not) then the link wouldn't have been displayed on the webpage for the device if you placed your order online.