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Discussion topic: How to claim my free samsung ear buds

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This message was authored by Keith505 This message was authored by: Keith505

How to claim my free samsung ear buds

I signed up to sky mobile and as part of my package I am entitled to a free pair of samsung ear buds. I have no idea how I can claim this offer. Can anyone advise?


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: How to claim my free samsung ear buds

Posted by a Superuser, not a Sky employee. Find out more

@Keith505 

You can try putting in a claim in but you might be to late as you have 30 days to do it from the date of purchase as you can see here:

 

https://samsungoffers.claims/sam/newyearoffers/en-IE

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This message was authored by caesarome This message was authored by: caesarome

Re: How to claim my free samsung ear buds

Posted by a Superuser, not a Sky employee. Find out more

@Keith505 

What device did you order and what date did you order it on ?

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Keith505
Topic Author
This message was authored by Keith505 This message was authored by: Keith505

Re: How to claim my free samsung ear buds

Samsung s24 got it at the start of December in Ireland. The deal included free galaxy ear buds, but I have no idea how to claim them or if they are went after a period of time.

This message was authored by caesarome This message was authored by: caesarome Answer

Re: How to claim my free samsung ear buds

Posted by a Superuser, not a Sky employee. Find out more

@Keith505 

You can try putting in a claim in but you might be to late as you have 30 days to do it from the date of purchase as you can see here:

 

https://samsungoffers.claims/sam/newyearoffers/en-IE

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Keith505
Topic Author
This message was authored by Keith505 This message was authored by: Keith505

Re: How to claim my free samsung ear buds

Thanks for help on this, looks like I missed the 30 day window to claim the ear buds. Would have been nice if Sky informed me of the process to claim these!

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: How to claim my free samsung ear buds

Posted by a Superuser, not a Sky employee. Find out more

@Keith505 wrote:

Thanks for help on this, looks like I missed the 30 day window to claim the ear buds. Would have been nice if Sky informed me of the process to claim these!


It's a promotion by Samsung, not Sky as such.  The terms and conditions make this clear and the necessary information is displayed at the time of purchase.

I am just another Sky customer and my views are my own
This message was authored by caesarome This message was authored by: caesarome

Re: How to claim my free samsung ear buds

Posted by a Superuser, not a Sky employee. Find out more

@Keith505 wrote:

Would have been nice if Sky informed me of the process to claim these!


If you placed the order online then the information will have been on the webpage that you ordered your device from including the link and how long you had to get you claim in.

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If someone has helped you then please click on the LIKES button in their post.
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