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Discussion topic: How to change the payment method for one of my sky mobile accounts, but not the others?

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Message posted on ‎16 Oct 2024 10:41 AM

How to change the payment method for one of my sky mobile accounts, but not the others?

Hello, 

I currently have 3 sky mobile accounts attached to my account, originally 1 account was paid via one card and the other 2 were paid by another card. This was changed to them all coming out of one card, 2 years ago and we would not like to change it back. I cannot find an option online, it only gives me the option to change the payment method for all 3, but I need to split them back up again. How do I do this please?

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎16 Oct 2024 10:46 AM

Re: How to change the payment method for one of my sky mobile accounts, but not the others?

Posted by a Superuser, not a Sky employee. Find out more

You can only have one payment method for all SIM's on an account.

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: blockpavedave

Message posted on ‎16 Oct 2024 10:58 AM

Re: How to change the payment method for one of my sky mobile accounts, but not the others?

@PandJ2020 that's unfortunate considering they were originally being paid for with different accounts! Definetly complicates stuff. Thanks!

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