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Discussion topic: How to change my home address in sky application

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This message was authored by: Ramesha

How to change my home address in sky application

How to change my home address in sky application

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This message was authored by: Daniel0210

Re: How to change my home address in sky application

Posted by a Superuser, not a Sky employee. Find out more

@Ramesha 

You need to call Sky to change your address (presumably for a mobile order). 

You can call Sky free by dialling 150 from a Sky Talk landline or a Sky Mobile, alternatively you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated ROI number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: caesarome

Re: How to change my home address in sky application

Posted by a Superuser, not a Sky employee. Find out more

@Ramesha 

You will need to call Sky to change the address before the order is placed.

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This message was authored by: Trushi

Re: How to change my home address in sky application

I want to change my delivery address

This message was authored by: Daniel0210

Re: How to change my home address in sky application

Posted by a Superuser, not a Sky employee. Find out more

@Trushi 

It can only be delivered to the address on the account. If that's incorrect you'll need to call Sky so an agent can cancel your order, change your home address, then reorder the device which may involve another credit check. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: 63johnw

Re: How to change my home address in sky application

Posted by a Superuser, not a Sky employee. Find out more

Hi @Trushi  the same applies to you as the messsges above state. 

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I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
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