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Discussion topic: How to cancel sim and stop charges

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This message was authored by: Liam145

How to cancel sim and stop charges

Help as don't know if done right, I want to cancel sim charges but keep my handheld device iPhone with sky 

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This message was authored by: PandJ2020

Re: How to cancel sim and stop charges

Posted by a Superuser, not a Sky employee. Find out more

@Liam145 wrote:

Help as don't know if done right, I want to cancel sim charges but keep my handheld device iPhone with sky 


As long as the dataplan is 'out of contract' (12 months usually) then you can call on 150 to give notice to cancel.

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Liam145

Re: How to cancel sim and stop charges

Only started my plan about a week ago

This message was authored by: caesarome

Re: How to cancel sim and stop charges

Posted by a Superuser, not a Sky employee. Find out more

You will still need to call Sky to see if they will cancel it for you.

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This message was authored by: Liam145

Re: How to cancel sim and stop charges

What's the number 

This message was authored by: caesarome

Re: How to cancel sim and stop charges

Posted by a Superuser, not a Sky employee. Find out more

@PandJ2020 wrote:

you can call on 150 to give notice to cancel.

It is just 150.

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This message was authored by: Liam145

Re: How to cancel sim and stop charges

I have new sim provider in my phone now, so what would the number be? 

This message was authored by: caesarome

Re: How to cancel sim and stop charges

Posted by a Superuser, not a Sky employee. Find out more

Put the sky sim in the phone and then use the 150 number.

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This message was authored by: Liam145

Re: How to cancel sim and stop charges

If I no longer have the sim? Also I have received an email confirming I've left sky mobile but why are my bills still the same? 

This message was authored by: caesarome

Re: How to cancel sim and stop charges

Posted by a Superuser, not a Sky employee. Find out more

You will have to contact Sky about this so under “Need more help” might be the number to use:


https://www.sky.com/help

 

You can also contact Sky via social media:


https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295

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