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Discussion topic: How long does it take for iPhone 13 to be delivered for completely new customer

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This message was authored by HQ123 This message was authored by: HQ123

How long does it take for iPhone 13 to be delivered for completely new customer

I have ordered iPhone 13 as a new customer and it said next day delivery even tho I've not heard nothing no emails or texts only a confirmation and to say it will be delivered soon I was wondering how long this takes 


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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: How long does it take for iPhone 13 to be delivered for completely new customer

Posted by a Superuser, not a Sky employee. Find out more

@HQ123 

As customers we have no insider knowledge of current stock levels or delivery times so you’ll need to keep checking the order for your device which is the most up to date information available at
https://www.sky.com/help/articles/track-sky-order
It also appears the delivery estimates on the website aren't always that accurate.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: How long does it take for iPhone 13 to be delivered for completely new customer

Posted by a Superuser, not a Sky employee. Find out more

@HQ123 

As customers we have no insider knowledge of current stock levels or delivery times so you’ll need to keep checking the order for your device which is the most up to date information available at
https://www.sky.com/help/articles/track-sky-order
It also appears the delivery estimates on the website aren't always that accurate.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
HQ123
Topic Author
This message was authored by HQ123 This message was authored by: HQ123

Re: How long does it take for iPhone 13 to be delivered for completely new customer

It said in stock and online it says I need to contact them for a update but my emails say I don't 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: How long does it take for iPhone 13 to be delivered for completely new customer

Posted by a Superuser, not a Sky employee. Find out more

@HQ123 

I would suggest for your own peace of mind you give them a call. 
If you already have a Sky Mobile or a Sky Talk landline call free by just dialling 150, otherwise you can use:
https://www.sky.com/help/home
UK: Scroll down and click on ‘Need more help’ and it provides an 0333 number.
ROI: change the flag in the very bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides an 0818 number.
(The forum filters don’t allow us to type the digits in full).

Stay on the line and don’t hang up if you’re prompted to. Depending on your particular issue the operating times of the various departments may differ.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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