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Discussion topic: How do i switch roaming on and off , travelling around europe .

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This message was authored by alwynr This message was authored by: alwynr

How do i switch roaming on and off , travelling around europe .

How do I switch roaming on and off when cruising around Europe 

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This message was authored by 63johnw This message was authored by: 63johnw

Re: How do i switch roaming on and off , travelling around europe .

Posted by a Superuser, not a Sky employee. Find out more

Hi @alwynr  depends on your phone, if it's an iPhone go to settings, mobile data, mobile data options. Also turn off mobile data just to be sure. 

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alwynr
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This message was authored by alwynr This message was authored by: alwynr

Re: How do i switch roaming on and off , travelling around europe .

Samsung galaxy a33 android 

This message was authored by 63johnw This message was authored by: 63johnw

Re: How do i switch roaming on and off , travelling around europe .

Posted by a Superuser, not a Sky employee. Find out more

Try Googling your phone model and how to turn off roaming @alwynr 

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I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
This message was authored by dvon This message was authored by: dvon

Re: How do i switch roaming on and off , travelling around europe .

Short answer is you can't. I've turned off roaming before leaving uk but am still getting texts from sky tellibng me I will be charged if I use my phone abroad.

 

Another issue is that I can't receive texts from Australia in UK or anywhere else despite Sky saying there is no problem.

 

Will be changing to another provider.

 

This message was authored by 63johnw This message was authored by: 63johnw

Re: How do i switch roaming on and off , travelling around europe .

Posted by a Superuser, not a Sky employee. Find out more

Hi @dvon  turning roaming off in your phone settings turns data roaming off, it doesn't stop your phone making or receiving calls or sending or receiving text messages. That's why you still receive the messages warning you will be charged if using your phone abroad. 

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I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
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