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Discussion topic: How do I turn my satellite off on my phone

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This message was authored by: Rolo+obi

How do I turn my satellite off on my phone

I am abroad and cannot get roaming data. Everything is on but I cannot turn of satellite which is stopping me from being able to log into data

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This message was authored by: PandJ2020

Re: How do I turn my satellite off on my phone

Posted by a Superuser, not a Sky employee. Find out more

@Rolo+obi wrote:

 I cannot turn of satellite which is stopping me from being able to log into data


No, it doesn't.

 

What country are you in?

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: SKY1992bf

Re: How do I turn my satellite off on my phone

Posted by a Superuser, not a Sky employee. Find out more

@Rolo+obi  Think you mean WiFi not satellite what make and model is the phone 


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This message was authored by: Rolo+obi

Re: How do I turn my satellite off on my phone

No I don't mean wifi!

Im in Lisbon. 

This message was authored by: PandJ2020

Re: How do I turn my satellite off on my phone

Posted by a Superuser, not a Sky employee. Find out more

@Rolo+obi wrote:

Im in Lisbon. 


Follow the help guide here: https://www.sky.com/help/articles/sky-mobile-roaming-problems

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: TimmyBGood

Re: How do I turn my satellite off on my phone

Posted by a Superuser, not a Sky employee. Find out more

@PandJ2020 wrote:

@Rolo+obi wrote:

 I cannot turn of satellite which is stopping me from being able to log into data


No, it doesn't.

 


I'd note that the satellite emergency function in iPhone 14 and later only becomes prominent when cellular network or WiFi isn't available, which might lead a user to assume that this is what is causing  the loss or absence of terrestrial connectivity...

 

If you have mobile network or Wi-Fi coverage, the Satellite option in Settings won’t appear and the Satellite option in Control Centre opens the Satellite Connection Demo.

 

https://support.apple.com/en-gb/105097 

 

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