Discussion topic: How do I change my phone number with sky mobile?

This message was authored by: Ashley27 · ‎06 Jan 2024

I need to change my mobile number due to nuisance calls and messages.
I've been on live chat with a sky advisor robot and it's giving me all the answers to questions I'm not asking. Very irritating.
I'm on contract with sky mobile so how can I change my number?
thanks

This message was authored by: SKY1992bf · ‎06 Jan 2024

@Ashley27 you need to call sky on 150 and express the situation they will then hopefully cancel the existing sim and send a new one with a different number

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This message was authored by: Daniel0210 · ‎06 Jan 2024

@Ashley27

Depending on how long you've had your current sim, Sky don't normally change the number due to nuisance calls. If the calls/messages are threatening and the Police are investigating that's another matter. If you've had the sim over 12 months order a new sim which will come with a new number and cancel the current one.

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: How do I change my phone number with sky mobile?

How do I change my phone number with sky mobile?

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Re: How do I change my phone number with sky mobile?

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