Discussion topic: How do I cancel sky mobile sim? Can’t ring

This message was authored by: Wilkesy199 · ‎07 Feb 2024

Hi what's the alternative to cancel sky SIM card ? The option showing online is over the phone. Now I am very hard of hearing so not sure if a member can get me a live chat link to do it instead?

This message was authored by: Daniel0210 · ‎07 Feb 2024

@Wilkesy199

The sim card can only be cancelled if you have had it for 12 months or more.

In view of your hearing issue it may be worth you registering with the Sky Accessibility Team who may be able to help you now or in the future. Once registered there are also different methods of communication with this team
https://www.skyaccessibility.sky/

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Wilkesy199 · ‎12 Feb 2024

Will porting my number automatically cancel my sky sim contract? If I was to move to a different provider?

This message was authored by: 63johnw · ‎12 Feb 2024

Hi @Wilkesy199 yes it will but if you have had it less than 12 months you will still have to pay the remainder of the 12 months and possibly earlier termination charges.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

This message was authored by: SKY1992bf · ‎12 Feb 2024

@Wilkesy199 wrote:
Will porting my number automatically cancel my sky sim contract? If I was to move to a different provider?

@Wilkesy199 not necessarily if you have had the sky sim for less than 12 months sky would be entitled to block the transfer as you would still be in contract and liable for early termination charges

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Discussion topic: How do I cancel sky mobile sim? Can’t ring

How do I cancel sky mobile sim? Can’t ring

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