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Discussion topic: How can I see charges that have not been billed yet

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Avatar for Clareeee
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This message was authored by: Clareeee

Message posted on ‎04 Jan 2025 05:07 PM

How can I see charges that have not been billed yet

I have reached my spend cap but I don't know why

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎04 Jan 2025 05:12 PM

Re: How can I see charges that have not been billed yet

Posted by a Superuser, not a Sky employee. Find out more

@Clareeee 

You can check the spend cap via the mobile section of the MySky app or online here:

 

https://www.sky.com/bill/tv-broadband-talk/change-payment-method

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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎05 Jan 2025 07:10 AM

Re: How can I see charges that have not been billed yet

Posted by a Superuser, not a Sky employee. Find out more

Hi @Clareeee  if you check your account it should show what the out of plan charges are for. Have you been abroad ? Are you sending picture messages ? Entering competitions ? 

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