Discussion topic: How can I request a new mobile number for my sky contract?
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Message posted on 30 Apr 2025 01:17 PM
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How can I request a new mobile number for my sky contract?
Hi,
Some time ago, i took out a new mobile contract with SKY, however the number allocated has constantly received calls and texts which are clearly intended for an old user. Calls such as requesting me to report to a police station, or request for 'gear' and similar messages.
How can I get a new number to stop this!
thanks
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Message posted on 30 Apr 2025 01:20 PM - last edited: 30 Apr 2025 01:20 PM
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Re: How can I request a new mobile number for my sky contract?
If you've had the contract for 12 months then simply order a new one and cancel the existing one when active.
Otherwise, it's likely to be difficult to change numbers earlier without a court/Police involvement. (Or incurring early termination charges)
All providers reuse numbers so a 'new' one may not fully solve the issue.
Message posted on 30 Apr 2025 01:23 PM
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Re: How can I request a new mobile number for my sky contract?
There are very few, if any, new numbers so any replacement number will have been recycled.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 30 Apr 2025 03:31 PM
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Re: How can I request a new mobile number for my sky contract?
Thanks how do I cancel and get a new one?
Message posted on 30 Apr 2025 03:32 PM
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Re: How can I request a new mobile number for my sky contract?
@ChrisMcC1979 wrote:Thanks how do I cancel and get a new one?
Call Sky?
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