Discussion topic: How can I change my data plan there is no option for cancel current plan

This message was authored by: kiwi2022 · ‎09 Sep 2023

I accidentally changed my data plan, and now I cannot find any options to cancel or modify it. I have searched for answers to this issue, but unfortunately, I have not found a solution. This experience has been quite frustrating, and I had higher expectations of service from Sky. Please guide and support me.

This message was authored by: GD1 · ‎09 Sep 2023

@kiwi2022 Once you've changed plan you need to wait 30 days before changing again.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: PandJ2020 · ‎09 Sep 2023

@kiwi2022 wrote:
have searched for answers to this issue

It wasn't hard to find: https://www.sky.com/help/articles/change-your-mix

As noted by @GD1 : "With Sky Mobile you can choose to change your plan every month".

You might be able to select a higher plan now though.

I am just another Sky customer and my views are my own

This message was authored by: 63johnw · ‎09 Sep 2023

Hi @kiwi2022 its also worth noting if you were on a special offer plan and move from it then you won't be able to go back to it.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

Discussion topic: How can I change my data plan there is no option for cancel current plan

How can I change my data plan there is no option for cancel current plan

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