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Discussion topic: Hi why did I rejected for a mobile contract. I've no issues with my credit.

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This message was authored by ColinGoldthorpe This message was authored by: ColinGoldthorpe

Hi why did I rejected for a mobile contract. I've no issues with my credit.

Hi why have I being declined for a contract?  I have no issues withy credit.   I have being with sky since 1992 and just got credit for a brand new car.  

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Hi why did I rejected for a mobile contract. I've no issues with my credit.

Posted by a Superuser, not a Sky employee. Find out more

@ColinGoldthorpe wrote:

...just got credit for a brand new car.  


This may be a factor.

 

Sky info here: https://www.sky.com/help/articles/credit-checks-sky-mobile

I am just another Sky customer and my views are my own
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Hi why did I rejected for a mobile contract. I've no issues with my credit.

Posted by a Superuser, not a Sky employee. Find out more

@ColinGoldthorpe 

If you contact Sky they would be able to confirm the reason your order was cancelled but not why you failed the credit check in the first place as they are not allowed to view your credit record. You would have to sign up to a credit reference agency like Experian or Equifax, which would give you access to your credit record.

Any initial payment you’ve made should hopefully be refunded after about 14 days.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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