Discussion topic: Hi when I go out I cannot use my phone cannot get on the internet or send messages emails etc

This message was authored by: Helenwilson1 · ‎03 Dec 2025

I cannot use my phone when I go out can't send messages emails etc videos etc my phone has never done this before so I don't understand why this is happening

This message was authored by: 63johnw · ‎03 Dec 2025

Hi @Helenwilson1 check you have the correct APN settings stored in your phone and mobile data is turned on.

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Discussion topic: Hi when I go out I cannot use my phone cannot get on the internet or send messages emails etc

Hi when I go out I cannot use my phone cannot get on the internet or send messages emails etc

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Re: Hi when I go out I cannot use my phone cannot get on the internet or send messages emails etc

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