Hi there I would like to get a mobile and sim on.my monthly agreement but my credit is saying know

[Liam851]

I would like to get a mobile and sim package on my monthly tariff but my credit saying no I would like one with no upfront cost if avaliable I have never missed a payment or have paid straightest away been with u 4 a year or so now spend at least 90 pound a month and would like a phone and sim if avaliable My email is avaliable As I'm trying here and like to think I'm a valued customer here or I can look elsewhere different networks like talk talk etc but I love sky can u help pleas

[Daniel0210]

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@Liam851 wrote:
I would like to get a mobile and sim package on my monthly tariff but my credit saying no 

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@Liam851 

In case you aren’t aware this is a customer to customer forum and you’re not contacting Sky Customer Services by posting on here. If you've already failed the credit checks then I'm afraid you're out of luck at the moment with ordering through Sky.

[63johnw]

Hi @Liam851  if you are failing the credit checks then there is nothing anyone here can do, it's up to you to look at your credit rating and how to improve it. Previous payment history is only one factor that's looked at.