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Discussion topic: Hi I order a new phone on the 02/10/24 and you have taken 200 gb of data instead of 100gb

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Avatar for Jilllias
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This message was authored by: Jilllias

Message posted on ‎03 Oct 2024 08:22 PM

Hi I order a new phone on the 02/10/24 and you have taken 200 gb of data instead of 100gb

Hi I ordered a new phone on the 02/10/24 

& traded a 100gb of data . Sky have taken 200gb how do I get the 100gb refunded back to my account please . Thank you 

 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎03 Oct 2024 08:27 PM

Re: Hi I order a new phone on the 02/10/24 and you have taken 200 gb of data instead of 100gb

Posted by a Superuser, not a Sky employee. Find out more

This will need looking into so you will need to call Sky on 150 from a phone that has a Sky sim in it or under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home

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