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Discussion topic: Help needed activating my new sim card?

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This message was authored by IanBear This message was authored by: IanBear

Help needed activating my new sim card?

Help needed activating my new sim card?

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This message was authored by GD1 This message was authored by: GD1

Re: Help needed activating my new sim card?

Posted by a Superuser, not a Sky employee. Find out more

@IanBear  To get you some help with this I have escalated your post to the Sky Messaging team. This link explains how it works https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

Keep an eye out for an invite or blue chat bubble.

When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.

Be reassured the email & message is from Sky and your details are safe and secure.
If you are using Safari please make sure that Hide IP Address is not checked in order to see the blue bubble. If you are having trouble finding this to check the settings, use another browser such as Firefox, Chrome etc.

I would also recommend that if not already on, that you turn email/private message notifications on to avoid missing any alerts

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


IanBear
Topic Author
This message was authored by IanBear This message was authored by: IanBear

Re: Help needed activating my new sim card?

Thank you. I have to leave for work very soon, but I will try to touch base later.

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