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Discussion topic: Hello

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This message was authored by KAIVAL1 This message was authored by: KAIVAL1

Hello

Hello my sky id is not working what happened..?
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This message was authored by caesarome This message was authored by: caesarome

Re: Hello

Posted by a Superuser, not a Sky employee. Find out more

Can you explain what is happening ?

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This message was authored by Lilas This message was authored by: Lilas

Re: Hello

I would like to know if you can open my phone number

This message was authored by caesarome This message was authored by: caesarome

Re: Hello

Posted by a Superuser, not a Sky employee. Find out more

@Lilas 

What do you mean by "open my number", can you explain a bit more what you mean by this ?

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This message was authored by Lilas This message was authored by: Lilas

Re: Hello

My account is suspended, both numbers are unavailable and the app says is restricted. 

This message was authored by caesarome This message was authored by: caesarome

Re: Hello

Posted by a Superuser, not a Sky employee. Find out more

An account would only be restricted if a bill hasn't been paid on it so if this is the case you would need to do the following to get it restored:

 

Pay the bill in full.

If you are more than 2 weeks late in paying it you will also need to pay the next bill as well.

Setup a payment method like a direct debit or card payment.

 

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