22 Apr 2024 08:07 AM
Hello i was orginally on the lowest data plan I had to up it due to wifi breaking now it wont let me go back to the orgonal plan anyone know why
22 Apr 2024 08:09 AM - last edited: 22 Apr 2024 08:10 AM
Posted by a Superuser, not a Sky employee. Find out moreYour original data plan may be no longer available. They changed fairly frequently.
From Skys website
If you're changing to a:
One to watch out for: Our data plans change regularly, so you might not always be able to change back to a plan you used to be on.
22 Apr 2024 08:19 AM
Posted by a Superuser, not a Sky employee. Find out moreAs above, you can only switch to the currently available plans. If you switch from a plan then there's no guarantee it will still be there when you want to switch back (as has happened here).
Additionally, if you have an offer applied to your plan then switching away from it will cancel that offer.
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