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Discussion topic: Haven't received my order

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This message was authored by: 2668griffin

Haven't received my order

I recently ordered a samsung galaxy a9 plus but it's say awaiting dispatch 

When will it be dispatched 

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This message was authored by: caesarome

Re: Haven't received my order

Posted by a Superuser, not a Sky employee. Find out more

@2668griffin 

As customers here we can only guess but it could well be soon so keep an eye on your account and emails for updates. When it has been dispatched you might get an email saying so this means it is on it;s way to the courier DPD and they in turn should contact you when they have it with a one hour delivery slot.

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This message was authored by: 63johnw

Re: Haven't received my order

Posted by a Superuser, not a Sky employee. Find out more

Hi @2668griffin  sounds like sky are waiting for stock. Keep an eye on your order status for any updates. No one here can tell you when it will be sent. 

https://www.sky.com/help/articles/track-sky-order

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