Discussion topic: Have been charged £8.00 on 20 January 2025 when have left Sky mobile
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Message posted on 23 Jan 2025 04:28 PM
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Have been charged £8.00 on 20 January 2025 when have left Sky mobile
I require my £8.00 charge refunded as I have left Sky mobile on 20 January 2025
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Message posted on 23 Jan 2025 04:32 PM
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Re: Have been charged £8.00 on 20 January 2025 when have left Sky mobile
Please advise when I get my refund
Message posted on 23 Jan 2025 04:34 PM
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Re: Have been charged £8.00 on 20 January 2025 when have left Sky mobile
@Dthomson22
You aren’t contacting Sky Customer Services on here. We are mainly customers trying to help other customers.
How did you cancel? Is the £8 the monthly data fee that you may not have cancelled?
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 23 Jan 2025 04:44 PM
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Re: Have been charged £8.00 on 20 January 2025 when have left Sky mobile
Until the billing system shows a credit it cannot be refunded - that might be next month depending on the timing/circumstances.
Once your account shows a credit you can post back here and ask for a Sky escalation for refund.
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