Discussion topic: Have been charged £8.00 on 20 January 2025 when have left Sky mobile

This message was authored by: Dthomson22 · ‎23 Jan 2025

I require my £8.00 charge refunded as I have left Sky mobile on 20 January 2025

This message was authored by: Dthomson22 · ‎23 Jan 2025

Please advise when I get my refund

This message was authored by: Daniel0210 · ‎23 Jan 2025

@Dthomson22
You aren’t contacting Sky Customer Services on here. We are mainly customers trying to help other customers.

How did you cancel? Is the £8 the monthly data fee that you may not have cancelled?

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: PandJ2020 · ‎23 Jan 2025

Until the billing system shows a credit it cannot be refunded - that might be next month depending on the timing/circumstances.

Once your account shows a credit you can post back here and ask for a Sky escalation for refund.

I am just another Sky customer and my views are my own

Discussion topic: Have been charged £8.00 on 20 January 2025 when have left Sky mobile

Have been charged £8.00 on 20 January 2025 when have left Sky mobile

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