Discussion topic: Had new contract 1 day and used 13gb of data

This message was authored by: Lordpetethe1st · ‎02 Feb 2024

Got my new iPhone yesterday and new sim/contract. 15gb of data a month. I have now received a text from sky telling me that I'm nearly out of data and I have 2.9gb left.

This message was authored by: 63johnw · ‎02 Feb 2024

Hi @Lordpetethe1st if you only started yesterday then you don't get the full monthly allowance, it's pro ratered until your first billing date in a few days time, you will get your full allowance next month.

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This message was authored by: Lordpetethe1st · ‎02 Feb 2024

I got 15gb of data and got a deal to double it when I signed up for it. The mobile app showed me as having 15gb of data. But now I have to make do with less than 5gb of data for a month?? That doesn't seem right to me.

This message was authored by: PandJ2020 · ‎02 Feb 2024

Did you use 13GB of data via cellular? What do your phone counters show?

I am just another Sky customer and my views are my own

Discussion topic: Had new contract 1 day and used 13gb of data

Had new contract 1 day and used 13gb of data

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