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Discussion topic: Had new contract 1 day and used 13gb of data

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This message was authored by Lordpetethe1st This message was authored by: Lordpetethe1st

Had new contract 1 day and used 13gb of data

Got my new iPhone yesterday and new sim/contract. 15gb of data a month. I have now received a text from sky telling me that I'm nearly out of data and I have 2.9gb left.

 

 

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This message was authored by 63johnw This message was authored by: 63johnw

Re: Had new contract 1 day and used 13gb of data

Posted by a Superuser, not a Sky employee. Find out more

Hi @Lordpetethe1st  if you only started yesterday then you don't get the full monthly allowance, it's pro ratered until your first billing date in a few days time, you will get your full allowance next month. 





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Lordpetethe1st
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This message was authored by Lordpetethe1st This message was authored by: Lordpetethe1st

Re: Had new contract 1 day and used 13gb of data

I got 15gb of data and got a deal to double it when I signed up for it. The mobile app showed me as having 15gb of data. But now I have to make do with less than 5gb of data for a month?? That doesn't seem right to me.

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Had new contract 1 day and used 13gb of data

Posted by a Superuser, not a Sky employee. Find out more

Did you use 13GB of data via cellular?  What do your phone counters show?

I am just another Sky customer and my views are my own
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