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Discussion topic: Had an upgrade old contract still showing

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This message was authored by Elisa2 This message was authored by: Elisa2

Had an upgrade old contract still showing

Hi I have upgraded my iPhone 12 mini to an iPhone 15 it's still showing a bill for the iPhone 12. Will this be stopped please as I can not afford both 

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This message was authored by 63johnw This message was authored by: 63johnw

Re: Had an upgrade old contract still showing

Posted by a Superuser, not a Sky employee. Find out more

Hi @Elisa2  have you sent your old phone back to sky ? 

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Elisa2
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This message was authored by Elisa2 This message was authored by: Elisa2

Re: Had an upgrade old contract still showing

Hello no I haven't it wasn't a swap just an upgrade 

This message was authored by 63johnw This message was authored by: 63johnw

Re: Had an upgrade old contract still showing

Posted by a Superuser, not a Sky employee. Find out more

Then if it was an upgrade without a swap and you haven't finished paying for the old one then you will continue to pay until that one is paid off @Elisa2 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
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