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Discussion topic: Had an iphone sent back in a swap deal, now my bill is higher!

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Axemanshane
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This message was authored by Axemanshane This message was authored by: Axemanshane

Had an iphone sent back in a swap deal, now my bill is higher!

‎12 Jan 2024 11:52 AM

I upgraded my daughters phone before Christmas. Sent back the old phone to pay of the rest of the remaining phone contract part but now receieved the phone back and the bill is now a load higher than it should be!! Not happy at all! Just want to talk to a human about this situation but can't find anyway to do so. Really angry right now! Please advise?

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Had an iphone sent back in a swap deal, now my bill is higher!

‎12 Jan 2024 01:42 PM

Posted by a Superuser, not a Sky employee. Find out more

@Axemanshane 

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home

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