0

Discussion topic: Got new upgrade from sky want to keep my old number but keeps asking for pac code from old providerk

Reply
This message was authored by: Lexijess

Got new upgrade from sky want to keep my old number but keeps asking for pac code from old providerk

Need to keep my existing number on an upgrade but it's asking for a pac code from old provider I don't have an old provider as I've been with sky for two years already

Reply

All Replies

This message was authored by: SKY1992bf

Re: Got new upgrade from sky want to keep my old number but keeps asking for pac code from old provi

Posted by a Superuser, not a Sky employee. Find out more

@Lexijess  If you have a new data plan from sky on a different sim to the one you have now you're options are

 

a) transfer the number you want to keep to another payg provider then back to the new sky sim 

 

or

 

b) ask sky if they will apply the new plan to your existing sim, although sky aren't obligated to do so 

 

 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
Reply