Discussion topic: Gift with mobile phone purchase not received.

This message was authored by: TheViking79 · ‎27 Feb 2024

I purchased a Samsung Galaxy S24 Ultra as soon as it was released and the gift with purchase was an Galaxy Watch 6. I put in the claim on 25th of Jan and got a confirmation text it had been accepted, but I am yet to receive it. I can't see how to chase this up, if anyone has any suggestions I would be grateful.

This message was authored by: 63johnw · ‎27 Feb 2024

Hi @TheViking79 it can take 45 (or 42) days as it's normally sent after the cooling off period. You would need to chase it up with Samsung as it's their offer not Skys.

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This message was authored by: 63johnw · ‎27 Feb 2024

Hi @TheViking79 it can take 45 (or 42) days as it's normally sent after the cooling off period. You would need to chase it up with Samsung as it's their offer not Skys.

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

Discussion topic: Gift with mobile phone purchase not received.

Gift with mobile phone purchase not received.

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