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This discussion topic has been answered Discussion topic: Galaxy buds 3 pro still not arrived/given an ETA even after first bill

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Avatar for Mike225
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This message was authored by: Mike225

Message posted on ‎24 Aug 2024 09:46 PM

Galaxy buds 3 pro still not arrived/given an ETA even after first bill

It's been two weeks since we bought the zflip 6, which included a pair of galaxy buds pro 3, they just say coming soon, no ETA, nothing, the watch which was added to the monthly payment came with the phone but not the ear buds, any ideas on when it may come?
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Message posted on ‎24 Aug 2024 09:53 PM

Re: Galaxy buds 3 pro still not arrived/given an ETA even after first bill

Posted by a Superuser, not a Sky employee. Find out more

@Mike225  As stated clearly on the mobile ordering page:

 

1.Purchase a Samsung Galaxy Z Flip6 or Samsung Galaxy Z Fold 6 from 24th July 2024 and 28th August 2024 and get a Samsung Galaxy Buds3 Pro worth £219.​
​2.The Samsung Galaxy Buds3 Pro will automatically appear in your order confirmation at no extra cost. It will not appear in your basket.
​3.The Buds3 Pro will be dispatched up to 30 days after you receive your phone.

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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Avatar for GD1
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This message was authored by: GD1 Answer

Message posted on ‎24 Aug 2024 09:53 PM

Re: Galaxy buds 3 pro still not arrived/given an ETA even after first bill

Posted by a Superuser, not a Sky employee. Find out more

@Mike225  As stated clearly on the mobile ordering page:

 

1.Purchase a Samsung Galaxy Z Flip6 or Samsung Galaxy Z Fold 6 from 24th July 2024 and 28th August 2024 and get a Samsung Galaxy Buds3 Pro worth £219.​
​2.The Samsung Galaxy Buds3 Pro will automatically appear in your order confirmation at no extra cost. It will not appear in your basket.
​3.The Buds3 Pro will be dispatched up to 30 days after you receive your phone.

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Daniel0210

Message posted on ‎25 Aug 2024 05:27 AM

Re: Galaxy buds 3 pro still not arrived/given an ETA even after first bill

Posted by a Superuser, not a Sky employee. Find out more

@Mike225 

That is to ensure you're out of the cooling off period so customers can't return the phone but keep the expensive free gift. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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